Social Development Coordinator / Membership Clerk

Reports to: Administrator

Salary: $32.00 - $36.00 per hour

Job type: Permanent full-time

Job location: 9010 West Saanich Road, North Saanich BC.

Process: email cover letter and resume to Lori Fitzgerald, CPHR at lori@pauquachin.com

Closing Date: 4:00 PM Wednesday, September 10, 2025

The Administration Department:

The Administration Department is responsible for the overall management of the operating, capital and financial affairs of the Pauquachin First Nation, and for the direct management of the day-to-day operating, delivery and administration of the Pauquachin First Nation’s (PFN) policies and programs.

The Opportunity:

The Social Development Coordinator supports our community by delivering Indigenous Services Canada’s social programs while the Membership Clerk maintains the integrity of the Membership Registration of the Pauquachin First Nation members.

Duties and responsibilities include but are not limited to:

Social Development Coordinator

  • Accesses appropriate information, and transfers to proper templates and programs for payments or reporting purposes;

  • Inputs various client related data into Excel and forwards manual requests for cheque requisitions to Finance;

  • Avoids conflict of interest or potential conflict of interest situations including situations involving direct family members. Discloses or declares conflict ahead of internal and external meetings;

  • Assists clients to complete annual client renewal slips; gathers renewal slips by monthly deadlines;

  • Utilizes onsite and offsite tools and records to support clients; researches and collects project related information;

  • Gathers and analyzes and prepares data for monthly, quarterly and annual reports by stipulated deadline dates;

  • Creates, maintains and updates secure program files (paper and electronic) and records for each member eligible for social assistance including resumes, application and renewal slips, client identification and tax information, tenancy agreement, bank statements; creates and maintains manuals and other documents as per departmental document management policies and procedures;

  • Receives, screens, responds to and documents daily inquiries by answering incoming calls, handling in person inquires and routes such inquires to the Director and/or resources as required; and receives, responds to/forwards all incoming documents;

  • Redirects, collects and manages information appropriately in order to facilitate program communications and public service;

  • Drafts letters, spreadsheets, and other documents; photocopying, faxing, and tracking outgoing reports and/or other documents as requested;

  • Receives, screens, responds to and documents daily office phone/in-person inquiries.

Membership Clerk

  • Maintains the integrity of information contained within the Membership Registry and engages in activities or events to achieve those measures;

  • Assists members to apply for Indian status and Status Cards; helps members to complete and submit the appropriate Indian Registration forms based on when the applicant was born;

  • Obtains certified documents to verify events such as births, deaths, marriages, age of majority, adoptions; verifies member identification documents presented for status card application;

  • Processes Certificates of Indian Status (Status Card) for Pauquachin members and members of other First Nations;

  • Reports events through Indian Data Register Entry forms to the local regional office of Aboriginal Affairs and Norther Development Canada (AANDC), prepares monthly membership reports to the Regional Office regarding the issuance of Status Cards or any administrative changes at the band level;

  • Adheres to the registration procedures for members to apply for Indian Status;

  • Prepared monthly Membership reports for public viewing by Pauquachin members;

  • Creates and maintains secure files for each Nation member, Indian Registry binders, TFN change report binder, and Registers such as Status Card, Gas Card, Address and Christmas Gift; maintains and updates filing (paper and electronic) and mailing systems;

  • Drafts letters, spreadsheets, and other documents; photocopying, faxing, and tracking outgoing reports and/or other documents as requested;

  • Creates and maintains program related files, records, manuals and other documents as per departmental document management policies and procedures.

What we require from you:

  • Grade 12 graduation (Dogwood or BC Adult Graduation Diploma);

  • Diploma in business administration or accounting preferred;

  • Completion of the Membership Clerk training or the willingness to attain;

  • 2 years general office experience; or

  • An equivalent combination of education and experience;

  • Experience motivating, coaching and mentoring employees;

  • Experience working with Indigenous Services Canada social programs an asset;

  • Experience developing and preparing written reports, spreadsheets, presentations and other documentation;

  • Experience maintaining records, filing and correspondence;

  • Clean criminal record check with Vulnerable Sector required.

Why work with the Pauquachin First Nation?

By working with Pauquachin First Nation you will make an impact on the lives of our members. This is an opportunity to work for the advancement of our resilient community who seek to build a healthy, self reliant and economically strong community.

We offer competitive compensation, extended health benefit and registered pension plans, and a dynamic and friendly workplace.

Preference may be given to persons of Aboriginal ancestry and/or having knowledge of the Hul’q’umi’num’ culture and traditions.

Thank you for your interest in this position, only those short listed will be contacted.